ISO 10001 - Quality Management for Customer satisfaction (QMS)

ISO 10001 outlines how to create and implement a customer satisfaction code of conduct inside a company. The standard also includes instructions for maintaining and enhancing this code of conduct as part of a larger customer satisfaction management framework. This standard encourages the creation and implementation of a comprehensive framework for ensuring customer satisfaction that is integrated into the organization's context and focuses on leadership and dedication.

This standard can be used to establish and administer a customer satisfaction code of conduct based on accepted international best practices by any organization, regardless of its size, scope, or line of business, public or private.

TopCertifier, the global consulting & certification solutions provider offers ISO 10001 Certification Consultation in USA. We deliver ISO 10001 Certification Services across major locations in USA like New York, Chicago, San Antonio, Los Angeles, Houston, Phoenix, Philadelphia, San Diego, Washington etc.

Live Chat